This video walks you through an orientation session for our new Conversation Practice Studio. It's an amazing tool for Guided Practice--long a missing link in the onboarding and performance development process. Pick your conversation type, customer persona and mood, then start your conversation. The system provides immediate objective and actionable feedback, including an analysis of your vocal tone. Learning Paths allow you to set up an entire onboarding curriculum or create assignments.
October 11, 2023
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